OPTIMAL Expert Management Solutions Sdn Bhd (OEMS) is a leading business process optimization, decision support, industrial operation and production planning company serving the service and manufacturing industries. We deliver professional services and innovative technology solutions that help organizations maximize throughput, decrease cycle time, increase productivity, manage inventory controls, operational costs and production planning.

Our specialized IT solutions and services are geared to facilitate our clients, and business partners, with better operation planning practice, as well as decisions and realized performance and process optimization objectives.

Our History

OPTIMAL Expert Management Solutions was officially founded in October 2003 after acquiring the industrial technical fraction from Solutions Research Centre (SRC). SRC was initially established in 1991 as an information technology consultant and industrial solutions provider, which provided engineering solutions, operations research and software training services particularly to customers in the construction & manufacturing industries.

Today OEMS is the professionally certified supplier, consultant & trainer to various advanced industrial & engineering applications, with services cover Malaysia, Singapore, Thailand, and Indonesia. We actively develop and continuously seek to deliver the best on all levels, functionality, productivity, profitability, and growth, for our customers, partners, and shareholders.

Our Mission

The mission of OPTIMAL Expert Management Solutions is to provide superior products and services by developing innovations and solutions that improve productivity and satisfy customer needs, and to provide employees with meaningful career life and opportunities of personal development and advancement, and investors with a superior rate of return.

Strategic Goals

1. Becoming the undisputed leader in industrial software for system optimization and operation scheduling.
2. Extending our leadership in new markets including material controls and production automation.
3. Continuing to strengthen our organization in development, marketing, sales, training and customer support.

Our Values

1. Our business is to improve productivity and help create a more efficient society. We value, above all, our ability to serve everyone who can benefit from the appropriate use of our products and services, thereby providing lasting consumer satisfaction. We strive to identify the most critical needs of consumers and customers, and we devote our resources to meeting those needs.

2. We are committed to the highest standards of ethics and integrity. We are responsible to our customers, to our employees and their families, as well as to the suppliers and partners we closely work with. In discharging our responsibilities, we do not take professional or ethical shortcuts. Our interactions with all segments of society must reflect the high standards we profess.

3. We expect profits, but only from work that satisfies customer needs and benefits our society. Our ability to meet our responsibilities depends on maintaining a financial position that invites investment in continuous research and development, and provides resources that make possible effective delivery of superior products and services.

4. We recognize that the ability to excel -- to most competitively meet society's and customers' needs -- depends on the integrity, knowledge, creativity, skill and teamwork of our employees and business partners, and we value these qualities most highly. To this end, we strive to create an environment of mutual respect, encouragement and teamwork -- an environment that rewards commitment and performance and is responsive to the needs of our employees, our business partners and their families.

5. We develop synergic partnership with market players. In the market of free competition, we believe in mutual prosperity and common growth, and we seek to develop dynamic and strategic, but truthful and long term relationship with suppliers, and all business partners.